Refund/Return Policy

At TeeVibe.pk, we want you to love every hoodie you purchase from us. If you’re not completely satisfied with your order, we’re here to help with hassle-free returns and refunds.

1. Return Eligibility

You can return an item within 30 days of receiving it if:

• The product is unused, unworn, and in its original condition.
• The tags and original packaging are intact.
• Proof of purchase (order confirmation email or receipt) is provided.
  Note: Items marked as “Final Sale” are not eligible for returns or exchanges.

2. How to Initiate a Return

To start the return process:

1. Contact our support team at returns@teevibe.pk with your order details and the reason for the return.
2. You’ll receive a return authorization and instructions on how to send the item back to us.
3. Once we receive the item and inspect it, we’ll process your refund or exchange.

3. Refund Process

• Refunds are issued to your original payment method within 5-7 business days after we receive and approve the returned item.
• Shipping costs are non-refundable unless the return is due to a defective or incorrect item.

4. Exchanges

If you’d like to exchange your item for a different size, color, or design:

• Contact us at returns@teevibe.pk to check availability.
• Follow the same steps as a return, and we’ll send out the replacement item once your original item is received and inspected.

5. Non-Returnable Items

Certain items are not eligible for returns, including:

• Items marked as “Final Sale.”
• Customized or personalized products.

6. Damaged or Defective Items

If you receive a damaged or defective item:

• Contact us immediately at returns@teevibe.pk with photos of the product and your order details.
• We will replace the item or issue a full refund, including shipping costs.

7. Contact Us

For any questions or concerns about returns or refunds, feel free to reach out to our support team at returns@teevibe.pk. We’re here to make your shopping experience as seamless as possible.